Case Note Transcription
Stop spending hours writing up case notes after every session. Record the conversation, and AI produces structured, professional notes in seconds.
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With live transcription
AI generates notes
Structured & templated
Review & refine
Feedback-driven improvement
Save
To member profile
Record, generate, review, improve. Tap the microphone to start.
Tap to start recording
Live transcription will appear as you speak
Record with live transcription
Hit record and see words appear in real time. Works with in-person sessions or screen-shared video calls.
Structured notes in seconds
AI produces case notes following your template: summary, key points, actions, risk assessment.
Annotate and improve
Spot something the AI got wrong? Add a comment. It cross-references the full transcript and regenerates with your corrections.
Changes shown clearly
Improvements are highlighted in green so you can see exactly what changed and why.
AI identifies speakers and produces a diarised transcript. Press play to see it in action.
Press play to see the diarised transcript
Automatic speaker identification
AI distinguishes between Case Worker, Client, Family Members, and Interpreters — no setup needed.
Full context for better notes
The transcript powers the AI improvement step. When you add feedback, AI cross-references the full conversation.
Generated in parallel
The summary and detailed transcript are generated at the same time, so there's no extra waiting.
From recording to saving — every step of the case note workflow, handled.
Record conversations directly from your browser. Works on phones, tablets, and desktops — no extra hardware needed.
See words appear on screen as they’re spoken. Powered by Gemini for real-time accuracy.
Structured, professional case notes generated in seconds. Follows your templates with consistent formatting.
Diarised transcripts that label who said what: Case Worker, Client, Family Member, Interpreter.
Add comments on specific parts of the notes. AI regenerates with your corrections built in.
Ask questions about the conversation while you’re still recording. Get context without breaking flow.
Create templates for different session types. The AI follows your structure every time.
Toggle whether audio is saved or discarded after transcription. Full control over data retention.
One click to attach completed case notes directly to a member’s record in Plinth.
Writing up a session
Note quality
Details captured
Speaker attribution
Making corrections
Saving to records
Any professional who has conversations and needs to write them up afterwards.
Support workers conducting assessments, check-ins, and tenancy support sessions.
Advisers documenting client consultations across benefits, debt, housing, and employment.
Family workers, social workers, and early help practitioners recording home visits and reviews.
Counsellors and support workers capturing session notes without breaking therapeutic rapport.
Youth workers documenting one-to-one sessions, group work, and outreach interactions.
IDVAs and support workers recording sensitive disclosures accurately and consistently.
Caseworkers conducting assessments, often with interpreters — AI identifies all speakers.
Health visitors, community nurses, and wellbeing practitioners writing up patient interactions.
Probation officers and mentors documenting supervision sessions and progress reviews.
Case notes don't just sit in a file. They feed directly into Plinth's case management — Theory of Change tracking, AI auditing, and real-time insights.
Progress by Stage
What we do
Who we reach
Short-term changes
Medium-term changes
Long-term changes
What difference
AI Case Insights
Medium
Overall progress
78%
Confidence
38
Sessions analysed
Engagement
Strongest area
AI Summary
“Sarah is engaging well with the programme and attending regularly. Short-term outcomes around confidence and budgeting are showing clear progress. Long-term housing goals are still early-stage — consider reviewing at next supervision.”
Theory of Change tracking
AI analyses each case note against your Theory of Change stages — from activities delivered through to long-term outcomes. See where each client is on their journey.
AI-generated narratives
Rather than just numbers, AI produces written summaries of progress — pulling evidence from across multiple sessions to build a clear picture.
Confidence scoring
Every insight comes with a confidence score. AI tells you how much evidence it has, so you know when to trust the data and when more sessions are needed.
Quality Score
Above team average (74)
Criteria Breakdown
Completeness
Clarity
Person-centred
Actionability
Safeguarding
Accuracy
AI Feedback
“The note captures the session well. Consider adding specific follow-up actions with dates, and noting any safeguarding observations from the home visit.”
AI-powered auditing
Every case note is scored against six criteria: completeness, clarity, accuracy, actionability, safeguarding, and person-centred language.
Constructive feedback
AI doesn't just score — it explains what could be improved and why. Helps workers develop stronger recording skills over time.
Team-wide quality oversight
Supervisors can audit notes in bulk, compare quality across workers, and identify where extra support or training is needed.
Audio and transcripts are encrypted in transit and at rest. All data stored in line with GDPR.
All audio, transcription, and AI processing happens entirely within the EU. Your data never leaves European infrastructure.
Your conversations are never used to train models. Your clients’ data stays private.
Choose whether audio is saved or automatically deleted after transcription. You’re in control.
See AI case notes in action. Book a 30-minute demo and we'll walk you through it.
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